Petroleum Industry

Executive Summary

The petroleum industry's retail outlet, a gas station, fueling station, filling station, service station, petrol station, petrol pump or petrol bunk, is a facility which sells fuel and lubricants for motor vehicles. Now the need for a way to better integrate all the retail processes such as sales, accounting, customer service, purchasing, inventory, and more plays an important role petroleum company's performance. The want to support sales in multiple channels that share the same information and eliminate duplicate data entry is inevitable.

Challenges

Reliance Petroleum outlets evaluated and tried POS terminals provided by a US based company. Needless to say, soon the retail outlets in remote places in India constantly faced issues that were related either to the hardware or the software of those terminals, which were almost never addressed after the sales cycle by the US POS systems provider.

Doing business in the retail market in a developing nation, especially in a country like India, takes expertise in knowing the known-unknown factors affecting almost every aspect of the business.

Reliance Petroleum was looking for a vendor located in India who could provide them with the best of Hand-Held Terminals meeting international technology standards, and of course, diligent post-sale hardware and software services.

Solution

The solution was simple; switching to VISIONTEK POS terminals. This point-of-sale terminal offered unlimited number of POS attached to the central console with bank interface. Scanning and programmable keys in the POS devices helped speed up the process and simplify cashier tasks.

The central console displayed all pumps status and their activities which helped in tank monitoring and reading with swift changes. End of the day, the terminals together helped in daily counter reporting and balancing, producing integrated sales reports, reconciliation of credit card totals, pump totals and cash register totals on one single report.

All reports are seamlessly sent to the central database at the head office. These POS terminals are ready for scheduled price changes.

Business Benefits

Reliance Petroleum maintains total control and real-time business performance visibility, while they work in a shared environment that boosts productivity. Information is entered once and it flows to all their processes.

The POS integrated multi-functional and integrated business processes to take care of their diverse needs of maintaining records for fuel dispensing, servicing of vehicles, in-house FMCG selling, accounting, invoicing and inventory being done in one single software freeing them to use multiple software for their daily needs ensured smooth work flow and increase in efficiency.