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UPES Assignment 2014 IT Applications in Power Sector-Ass-2-2014J
Product Name : IT Applications in Power Sector-Ass-2-2014J
Product Code : AC2
Category : UPES
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Description :

Section A (20 Marks)

Write short notes on any four of the following

  1. Customer Relationship Management
  2. E-business Model
  3. IT in oil Refining
  4. Onshore and Offshore Seismology
  5. Types of Gaseous Fuels

Section B (30 marks)

(Attempt any three)

  1. Describe the concept of CRM Processes across power distribution sectors in India.
  2. “Business processes represent the internal end-to-end process.” Elaborate the statement.
  3. Explain the concept of deploying a digital oil field. Also give overview of the technologies and capabilities required of the Digital Oil Field of the Future (DOFF).
  4. Describe the role of IT in Refinery. Illustrate with example.


Section C (50 marks)

(Attempt all questions. Every question carries 10 marks)

Read the case “MDI Group generates a Supplier Extranet for a leading Energy Management Client” and answer the following questions.

Case Study: MDI Group generates a Supplier Extranet for a leading Energy Management Client

MDI Group helps IT organizations tackle “what’s next” in terms of emerging technology projects and challenging business objectives by providing a full range of information technology staffing services and contingent workforce solutions that supplement in-house resources. Services range from contract and contract-to-hire placements to project teams and end-to-end processes that maximize the engagement and management of contract labor.

MDI Group’s IT Workforce Solutions are based on a distinctive combination of comprehensive IT specialization, collaborative service delivery model, local market expertise and “best fit” resources.


A large division of a Fortune 100 corporation and one of the world’s leading suppliers to the energy industry, providing a comprehensive range of solutions for oil and gas, power generation and energy management.


The client had committed to increasing internal productivity through digitization. As a result, the project’s focus was to create a supplier extranet to integrate sourcing and procurement systems and tighten links with the client’s supplier base. This integration required interaction with multiple organizations and applications, and the client needed a single vendor with the depth of knowledge to support the project as well as the flexibility to meet its changing requirements.


MDI worked with the business process owners to develop a team of consultants including project managers, data and systems integrators and software testers. Not only were the project managers there to complete the implementation, but they also worked directly with end users to maintain communication, establish a formal change-management methodology, create an issues-resolution tracking system, and assist with final user acceptance testing.  MDI continually adjusted the size and composition of the team, which ranged between 14 and 42 consultants, to comply with the client’s budgetary requirements and the various stages of the project.


MDI met the demanding needs of the project by providing the methodology, tools and templates to generate 17 supplier extranet applications. This allowed the client’s employees to focus their efforts on business needs while MDI focused on integration and implementation. MDI enabled the client to meet every major milestone in the project plan and streamlined the client’s eProcurement activity, which helped achieve critical cost reduction objectives. Based on MDI’s strong performance on this project, the client has continued to select MDI for additional professional services engagements.




  1. Bring out the critical points in this case.
  2. Write a short paragraph on MDI and what it does.
  3. In what way did MDI help the client in generating a supplier Intranet? Discuss.
  4. Why did MDI worked with the business process owners? Discuss.
  5. Discuss the results through which client has continued to select MDI for additional professional services engagements.
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